ELORA TOOL CATALOGUE
ELORA TOOLS ARE PREMIUM QUALITY TOOLS – THE PREFERRED CHOICE FOR CUSTOMERS AND USERS. Customers in many sectors of industry are supplied exclusively through authorised dealers. Those sectors include workshops, production facilities, heavy industry, the automotive industry and commercial power generation. Understandably, professionals in these industries are mainly interested in premium quality. At ELORA, we guarantee that quality, which is why, right from the development stage on, we place considerable emphasis on maximum functionality, ergonomics, durability and contemporary design. In line with our traditions, all the tools are manufactured to the highest quality standards. The company is certified to DIN EN ISO 9001:2015. In addition, our products and services comply worldwide with recognised industrial and quality standards, such as VDE and ESD. Finally, before our tools leave the factory, they are all subjected to strict quality inspection. Every single one. Should there ever be cause for one of the rare complaints, you can rest assured that ELORA`s full warranty will take effect. After inspection by our staff, the tool will be either repaired or replaced — usually within a very short time. Our dedicated, qualified contacts are also at your disposal for any other queries or comments you may have about our quality tools. ELORA`s customer service team is ready to advise you on solving particular challenges. You are welcome to try us, whether you have a question concerning maintenance, repair or sourcing spare parts. The combination of professional advice, our uncomplicated order processing system and the state-of-the-art centralised warehouse enable us to process your orders quickly and efficiently and guarantee excellent availability, so you get the tools you order on-site as fast as possible. And this is backed by our attractive terms & conditions. This does not mean, though, that we feel content to rest on our laurels. We are constantly working on improving our performance in all aspects of what we do. Our customers are an important part of this process as they contribute their ideas and expectations frankly and honestly. And those expectations are the yardstick by which we would like to be measured in the future. Hand tools made by ELORA are established worldwide. ELORA tools offer both skilled craftsmen and astute businessmen virtually everything they expect of high-quality products in this field. 4
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